Cancellation Policy

  • All cancellations must be made in writing. A $25 administrative fee applies to all refunds.
  • The Rental Agreement may be cancelled by the Renter any time prior to the rental date subject to the following:
  • Cancellations made within sixty days prior to the rental date shall only be eligible to receive 50% refund of the rental fee.
  • Cancellations made within thirty days prior to the rental date shall only be eligible to receive 25% refund of the rental fee.
  • Cancellations made within 48 hours prior to the rental date will not be refunded.
  • The Township reserves the right to cancel a scheduled event or activity at any location for any reason including but not limited to: dangers, hazards, emergency maintenance, double bookings, and state declared emergencies (which may include using the facility as an emergency shelter). In the event of a cancellation the Renter will be given an option of relocating to another facility, rescheduling their event for another date or time, or they can choose to be refunded their rental fee, and any security deposit that was charged. However, in no event will the Township be liable to the Renter for any lost profits or incidental, indirect, special, or consequential damages arising out of the Renter’s inability to use the above described premises, even if the Township has been advised of the possibility of such damages.

COVID19 Guidelines

The Township of Maplewood understands that these changes and new rules may be difficult at first, however they are intended to mitigate contact between people in township-owned buildings to lower the spread of Covid-19. The Township of Maplewood cannot guarantee that individuals will not be exposed to COVID-19 while in township buildings, however, if we work together, we can offer performances, classes and events that are as safe as possible, and socially distanced.

  • Doors on both sides of the venue will be open for better ventilation, please make sure you were layers and weather appropriate clothes.
  • All patrons and guests over the age of 2 must wear masks for the entire time that they are in the WOODLAND, including during the performance, class or event unless it is not medically feasible to do so.  The mask must cover the mouth and nose. Patrons, participants and guests refusing to wear a mask will not be permitted to attend the performance, class or event and will not be eligible to receive a refund or exchange of ticket(s).
  • Mask can be removed while sitting on your chair/table.
  • Please do not attend a performance, class or event if you are an "at-risk" individual:

·         exhibiting COVID-19 symptoms, or

·         have been in contact with someone with symptoms within the past 14 days, or

·         traveled from an area with a travel advisory due to high COVID transmission rates

  • If you choose to attend a performance, class or event, then you are assuming all risks related to being exposed to COVID-19, and Woodland Management and The Township of Maplewood will not be held responsible.
  •   All patrons must have their tickets printed or available on their phone.
  •   All patrons, participants and guests must use the sanitizing station at the Woodland door entrance before they enter the room.
  •  All patrons will be escorted to their seats and will be encouraged to stay in their designated areas with the exception of departing the building or using the bathroom.
  •  Individuals and households who purchase or reserve tickets together may be seated together, however they must maintain six feet distance from all other groups or individuals in all directions.
  • All patrons must adhere to social distancing while attending a performance, class or event. Floor decals will indicate where you can stand. Patrons not adhering to the social distancing guidelines will not be permitted to attend the performance, class or event and may be asked to leave the venue.
  •  All patrons, participants and guests must adhere to directions given by Woodland management and Maplewood Township Staff while inside the venue or on the grounds of The Woodland.
  • Most events will be limited to a maximum of 90 minutes without intermission or opportunity to mingle for performance events.
  • Food and beverage will only be permitted while sitting down on assigned seats/tables.
  • All guidelines and rules are subject to change, and new rules may be added as instructed by guidelines and directives from the Maplewood Health Division as well as the Governor of New Jersey.

Seating and Emergency Exits

o   As of 4/3/21 the State of New Jersey is allowing performing arts venues to have a 35% capacity or 150, whichever is the lesser. With a total capacity of 352, the Great Hall can seat 125 people.

o   The Township of Maplewood must provide accessible seating within the reduced capacity limitation. At a minimum we will provide 4 accessible seating areas that are wheelchair assessible as well as an additional entrance access for ADA compliance.